Keep giving connected to the supporter relationship
Donations connected to every supporter
Create focused giving journeys and retain a joined-up view of the person behind each donation rather than another disconnected payment export.
See the supporter, not just the transaction
RemyPass links giving activity with the wider relationship, helping teams understand members, attendees, donors, and volunteers in context.
- One-off and recurring donation journeys
- Gifts connected to supporter records
- Campaign, payment, and engagement visibility
Remove the friction around donations
- Donation data separated from memberships and events
- Supporters receiving fragmented communications
- Teams spending time reconciling payment exports
How it works with RemyPass
- Create the campaign, message, and giving options
- Share a simple donation journey with the right audience
- Track gifts against the supporter’s connected record
What your team can achieve
- A more complete supporter view
- Less payment reconciliation
- Better-informed fundraising communication
Questions about donations
Can each campaign have different donation amounts and messaging?
Yes. Campaigns can have their own description, logo, currency, suggested amounts, minimum gift, fundraising goal, acknowledgement wording and confirmation message.
Can we encourage supporters to give monthly?
Yes. Monthly giving can be offered alongside one-off donations, selected by default or promoted as an alternative before the supporter proceeds to payment.
Can donors enter their own amount?
Yes. You can enable custom amounts and set minimum and maximum limits, or restrict the journey to your configured suggestions.
Can supporters contribute towards payment costs?
Yes. Campaigns can offer an optional percentage contribution towards payment costs, with the contribution shown before payment.
Can supporters donate anonymously?
Yes. A supporter can request anonymous recognition while their details remain available privately for payment processing and administration.
Can we collect additional information with a donation?
Yes. A RemyPass form can be required before payment to collect additional answers, agreements, signatures or uploaded evidence.
What do supporters receive after donating?
They receive a campaign-specific confirmation and an emailed PDF acknowledgement. Connected members can also access acknowledgements through the member portal.
Can supporters manage monthly gifts themselves?
Yes. Connected members can amend an eligible monthly amount or schedule the gift to end from the member portal.
Can staff manage monthly gifts for other supporters?
Yes. Authorised staff can amend or end monthly giving arrangements and review the associated change history.
Can donations be refunded?
Yes. Authorised staff can initiate refunds and monitor pending, partial and completed refund states.
Can donation data be exported?
Yes. Filtered CSV exports can include supporter, member, campaign, payment and connected-form information.