Reward repeat visits without another app
Digital loyalty without another app
Replace paper cards and single-purpose apps with a branded wallet pass that can show progress, rewards, and timely customer updates.
Make loyalty easy at the point of service
Customers present the pass already on their phone while staff record progress and keep the reward journey connected to a usable customer record.
- Apple Wallet and Google Wallet loyalty cards
- Digital stamps, progress, and reward states
- Branded updates and customer engagement
Remove the friction around loyalty passes
- Paper cards being lost, forgotten, or duplicated
- Customers resisting another app download
- Limited insight into who earns and redeems rewards
How it works with RemyPass
- Design the pass, earning rule, and reward
- Invite customers to add the loyalty card to their wallet
- Record progress and recognise reward eligibility at each visit
What your team can achieve
- A simpler loyalty experience
- More reasons for customers to return
- Better visibility into programme activity
Questions about loyalty passes
How do customers join the loyalty programme?
Customers scan your signup QR code or open the shared signup link, complete any required details and add the card directly to Apple Wallet or Google Wallet.
Can customers join without sharing personal information?
Yes. You can run a low-friction programme without customer data collection or require supported information such as name and email.
How is progress added to a loyalty card?
An accepted scan can automatically add one configured loyalty unit. Authorised staff can also add, remove or reset progress manually.
Can we call the units visits or points instead of stamps?
Yes. You can configure the singular and plural terminology used throughout the programme.
What happens when a customer completes a card?
RemyPass can automatically create the configured reward and begin the next progress cycle, or deactivate the pass if the programme is intended to be completed only once.
Can a customer earn more than one reward?
Yes. The same pass can support repeated completion cycles, with each earned reward recorded separately.
How do staff redeem rewards?
Authorised staff can see the customer’s available rewards, redeem one or more and retain the earned and redeemed dates for future reference.
Does the pass update automatically?
Yes. Installed Apple Wallet and Google Wallet passes can be updated when progress or reward availability changes.
Can we limit how frequently customers earn progress?
Yes. You can configure daily scan limits across the whole organisation or separately by location, alongside duplicate-scan controls.
Can loyalty customers receive targeted messages?
Yes. Campaigns can target audiences such as customers close to a reward, customers with unredeemed rewards, recent visitors and lapsed visitors.
Can customers see progress outside their wallet?
Yes. Connected members can see their loyalty progress, rewards and pass QR code in the member portal.
Can loyalty data be exported?
Yes. The export includes customer identity where collected, current and lifetime progress, available rewards, pass status and wallet installation information.